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Delivery Time
PLEASE NOTE, DUE TO THE HIGH VOLUMES, BLACK FRIDAY ORDERS MAY TAKE UP TO 2 WEEKS TO SHIP.
Domestic USA – 3 to 5 business days
United Kingdom – 5 to 8 business days (the items will be imported and cleared for you by Carnivalista and
shipped from a domestic UK location, the shipping cost reflects this service)
Western Europe – 7 to 12 business days
Canada – 5 to 7 business days
Caribbean and Rest of the World – 10-25 business days
The shipping times are estimates provided by USPS and Fedex. Please note, that we are not responsible for
any delays due to weather conditions, technical issues or any other reasons that are out of or control.
Orders being paced after 12noon EST will be processed the following business day. We do not ship on weekends and holidays.
Address Details:
Please make sure your address is entered correctly and contains all relevant details, such as apartment
and building number. We do not take any responsibility for misplaced or lost packages of the shipping details you provided are incorrect or not complete.
Delivery Claims:
If your tracking information states that you have received your package but you have not received it, please contact
marilyn@carnivalista.com within 5 business days. We will assist you in filing a claim with the shipper. This service is only available for
customers who have chosen “tracked” or “tracked & signed shipping options”. We do not issue refunds or credit for any packages that the courier confirms
as delivered to your address.